Shipping policy

Mojo Moon Shipping Policies & Conditions

We are proud to offer Free Standard Postage Australia-wide on orders over $100. To help keep our small, independent boutique sustainable while delivering your treasures safely, a few common-sense exceptions apply to our shipping thresholds:

What is Included?
Our Free Shipping Over $100 threshold applies to nearly our entire storefront! This seamlessly covers all:
* Clothing, tops, dresses, and skirts
* Jewelry, rings, and earrings
* Bags, belts, and hats
* Oracle cards, tarot decks, and small spiritual ritual items

What is Excluded? (Heavy & Fragile Homewares)
Due to their weight, bulk, and the extensive protective packaging required to ensure they survive transit, select items within our **Home Decor & Dinnerware** categories are excluded from the free shipping promotion. 

These delicate, heavy treasures (such as ceramic dinnerware, glass carafes, or bulky vintage sets) will carry a flat-rate **Fragile Handling Shipping Fee** at checkout, regardless of the total cart value. 

*Every heavy item will have a clear note in its product description so there are never any surprises at checkout. Thank you so much for supporting small business and slow curation!*

• $10 shipping. FREE SHIPPING on orders over $100. 
• All orders are packed with care to minimize damage during transit. Should your order arrive damaged, please email us at support@mojomoon.shop to arrange return or refund.
• Orders are shipped within 3 days being placed however, at times there may be a slight delay. Please check emails for shipping confirmation. If you haven’t received a shipping notification within 5 days, please contact us.